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GoToMeeting Review

GoToMeeting ranks high on our list of the best conference call services.

System offers all of the tools you will need to run a successful company meeting. GoToMeeting stands out for its exceptional call quality, strong features, and excellent customer care.

Whether you’re a small, medium, or enterprise-sized business, GoToMeeting has conference call solutions to fit your needs.

Millions of people have used GoToMeeting, including some well-known brands like Make-A-Wish and Marketo.

If you’re looking for new conference call software, GoToMeeting should definitely be taken into account. Use this guide to learn more about the benefits, plans, and pricing, as well as any potential drawbacks.

GoToMeeting Functions and Benefits

GoToMeeting has a wide range of features for different use cases. Ill highlight some of the top advantages of GoToMeeting’s software and assistance. If you want to just jump right in then I suggest signing up for the GoToMeeting free trial .

Conference Calls

Whether you need to communicate with co-staffs, customers, or prospects, GoToMeeting’s audio conference calling has you covered.

Provided that your device can entry the Internet, GoToMeeting lets you join a call. It’ s i9000 compatible with Windows, Mac, and mobile devices.

GoToMeeting has taken the complexity away from business conference calling. From the initial setup to the call quality and meeting administration features, it’s easy for anyone to use.

All of plans come with unlimited internet audio conference calls — so you’ll never have to worry about exceeding a limit.

GoToMeeting provides optionally available toll-free numbers for more compared to 50 countries. If you addition this feature, you’ll only pay for what you use. It is really an alternative solution to traditional VoIP phone services.

You’ll also get custom email invitations, reservationless connections, incorporated scheduling, and one-click meetings with the conference calling function.

Video Meetings

Video Conference

In addition to audio calls, GoToMeeting provides HD high quality video conferencing. This gives you the opportunity to host face-to-face meetings online.

Up to 25 users can use their particular webcam at the same time with GoToMeeting.

Other video clip conferencing platforms have confusing controls, syncing errors, and unexpected outages. But you will not have to worry about any of these problems with GoToMeeting.

The platform allows cloud collaboration for both desktop and mobile.

Bandwidth is automatically adjusted for each user depending on their resources and equipment, making it a seamless experience for everyone involved.

Using the video conferencing feature is simple. GoToMeeting allows people using the desktop app to edit their webcam preferences. So you can change the display file format before going live.

Want to jump off of your own camera without leaving or interrupting the meeting? Not a problem. GoToMeeting makes that easy to perform.

Screen Sharing

Online display screen sharing with GoToMeeting elevates the quality of your audio and video conference calls. You’ll be able to existing your computer screen in real-time to meeting attendees.

This is the perfect method to enhance your communication when visuals are required.

Display screen sharing helps with brainstorming tips, team member training, or presentations and slide products.

With display screen sharing capabilities, you can turn any conference call right into a full-blown presentation in seconds.

Another advantage of the feature is its flexibility. You can choose exactly what display screen you want to share. Whether it’s your entire monitor or just a single app, GoToMeeting has configurations to support your needs.

Screen Sharing

Meeting attendees do not need to download any desktop or mobile software to gain access to screen sharing capabilities. GoToMeeting offers screen sharing from all Chrome web browsers.

This is perfect for people who are in a software-restricted environment or using an operating system where installing the app isn’t feasible. These are both common situations for certain corporate firewall permissions.

You can share your screen from an iPhone or iPad as well. You’ll even be able to switch in between iOS devices seamlessly. If a meeting is running late and you need to step away from your computer, just continue on your own mobile device without making the meeting.

Transcriptions and Recordings

A common problem with digital meetings is the ability to preserve information. This is especially true for longer sessions featuring multiple presenters plus participants.

Hand-written notes aren’t always useful. Plus, it defeats the purpose of using technology to your advantage.

GoToMeeting solves this problem with transcriptions and recordings. Simply click the record switch. The presenter’s screen, together with everyone’s audio, will be captured. You can store these recordings locally or in the impair.

The Smart Conference Assistant will also transcribe the conversation automatically. So you’ll always be able to refer returning to those transcripts.

Recording

There are no reason to give a designated transcriber to your meetings anymore. Instead of scrambling to write things down, you can actually pay attention to what’s going on.

The transcriptions plus recordings are also highly beneficial to coworkers or clients who were unable to attend. They can re-watch the meeting on their own period as if they were there.

Hardware Bundles

In addition to providing software program, GoToMeeting also has all of the equipment you need for hosting high-quality meetings. They have hardware packages available for huddle spaces, in addition to larger conference rooms.

With Poly plus Dolby Voice, GoToMeeting offers top of the line technology. The digital quality with these bundles is usually second to none.

These types of out-of-the-box conference room options are incredibly user-friendly. Installation is easy as well. You can get the whole system set up in less than 15 minutes.

There’s simply no reason to get your conference space hardware from a third-party provider. Bundling your solution with GoToMeeting is a cost-effective method to get top of the line equipment.

Mobile Conferencing

The modern workforce is always on the go. Remote employees aren’t always tied to a table with a computer at their disposal.

GoToMeeting solves this issue by providing native mobile applications for iOS, Android, and Windows. Now you can schedule, sign up for, or host a meeting straight from any mobile device.

The mobile app still gives you all of the functions and benefits that we formerly discussed. You’ll be able to talk about your screen and report meetings as well. It works intended for both audio and video conference phone calls.

Again, GoToMeeting will automatically adjust your own bandwidth to ensure high quality, wherever you are.

Some other Considerations of GoToMeeting

There are some drawbacks in order to GoToMeeting. Below are some of the other things you should consider before pulling the trigger:

Steady Connection Required

If your Internet service provider is frequently pinging your modem, GoToMeeting may give you some problems. The connection must be error-free for the software program to work properly.

Even brief interruptions may force a session to crash. Restarting a new meeting can be a pain, especially when there are lots of participants.

If your organization experiences lots of Internet connection difficulties, you should switch providers before signing up for GoToMeeting.

Equipment Quality

The quality of the equipment being used for hosting and attending meetings issues. GoToMeeting prioritizes the most up to date options but doesn’t keep up with out-of-date technology.

If you’re using hardware that’s over five years old, you’ll most likely need an upgrade to get the full benefits of GoToMeeting. Fortunately, you can get a hardware bundle directly from this provider.

Added Costs For Premium Features

Most features are not available for every single plan. We’ll discuss the particular plans in pricing within greater detail shortly, plus you’ll see what I mean.

But the entry-level program is not all-inclusive. You’ll have in order to upgrade to get the most out of GoToMeeting.

That could be a deal breaker depending on your budget.

Limited Chat Capabilities

Until recently, GoToMeeting’s chat has been limited to meetings. Meaning a person weren’t able to create forums for on-demand instant messages.

Now they will launched Business Chat, which includes this feature. However , Dont really think it’s at the point where you can use it to replace Slack or similar real-time messaging tools.

Probably this will change in the future. But for now, GoToMeeting is better because of its conference calling capabilities, not chat functions.

No Free Plan

There are lots of free meeting call services on the market today. However , GoToMeeting isn’t one of them.

They offer a 14-day free trial and provide discounts pertaining to annual contracts, but you can not use the software for free consistently.

Compare GoToMeeting Plans and Prices

Pricing

GoToMeeting offers three different plans to accommodate businesses of all different shapes and sizes. That’ s good because it means they’ re scalable and will develop as your business does.

I’ll give you an in-depth look at what each plan has to offer, including the price points.

GoToMeeting Professional

GoToMeeting Professional starts at $12 per month per user with the annual contract. The month-to-month rate is $14 each month for each user.

This package allows you to host meetings and conference phone calls with up to 150 participants, which is more than enough for a small business.

In addition to the Hd-video, audio, screen sharing, and other benefits that we discussed earlier, GoToMeeting Professional comes with the following features:

  • Siri voice command suitable
  • Slack incorporation (launch a meeting directly from Slack)
  • Office 365 plugin
  • Google Calendar plugin
  • Salesforce Integration
  • SSL encryption
  • AES-256 bit encryption
  • SOC2 certified data centers
  • HIPAA compliant
  • Single sign-on

You’ll also benefit from GoToMeeting’s 24/7 customer care team.

The admin center is really a robust and intuitive dashboard for managing calls, users, and your account. You’ll also have access to diagnostic reports for everyone of your meetings. This allows you to track the performance with an individual user level intended for advanced troubleshooting.

Every update or modify made within your account is certainly tracked. You can view these logs with downloadable admin reports.

Even with the particular entry-level plan, GoToMeeting gives you unlimited meetings with no time limits for audio and video phone calls. It’s tough to find a better entry conference call plan on the market with so many advanced functions.

Transcription and recording functions are not offered with GoToMeeting Professional. So you’ll need to upgrade if you want those advanced features.

GoToMeeting Business

GoToMeeting Business begins at $16 per month for each user with an annual contract. If you don’t want the long-term commitment, you can $19 per user on a monthly basis.

This plan allows you to host calls with up to 250 individuals, making it an appealing choice with regard to medium to large-sized agencies.

GoToMeeting Business has all of the features in the Professional plan, with extras like:

  • Unlimited cloud recording
  • Meeting transcriptions
  • Drawing tools
  • Keyboard and computer mouse sharing
  • Meeting lock

The meeting lock feature adds an extra layer of security to your calls. Every meeting begins, late users need to wait until the host lets them in.

GoToMeeting Business includes Smart Assistant. This tool utilizes machine learning technology in order to detect highlights and motion items in a meeting automatically.

You’ll furthermore benefit from the ability to take records directly on the platform during a call or conference.

GoToMeeting recently launched a brand new feature that’s available on the Business plan called “Slide in order to PDF. ” During a demonstration, you can automatically capture slides and create a sharable PDF FILE with everything in chronological order. This is just another method to stay organized after a meeting is complete.

GoToMeeting Enterprise

As the name implies, it is really an enterprise-grade solution intended for bigger organizations with needs going above the limits of the other plans.

That means GoToMeeting Enterprise pricing is customized for each organization. They provide quantity discounts for extra users.

You’ll need to get in touch with the GoToMeeting sales team towards your quote.

Web host meetings and calls with up to 3, 000 individuals. This is an ideal solution to get organizations with dozens of areas positioned across the country or world.

The Organization plan allows you to connect utilizing your existing conference room program with InRoom Link (H. 323, SIP). This provides an extra layer of security for your protection.

Besides the 24/7 customer support you’re already getting, GoToMeeting will provide you with a fervent customer success manager. You’ll also benefit from custom onboarding, training, and quarterly reviews.

Conclusion

Overall, GoToMeeting is an exceptional conference call service agency.

They have options for small, medium, plus large organizations. The plans are affordable and start on $12 per month. They come with features that go beyond simply basic audio or video clip calling.

Even the entry-level plan offers limitless calling with no limits for about 150 participants. Other conference calling solutions won’t provide you with as much out of the box.

The technology can also be state-of-the-art. They are always utilizing the most up-to-date equipment, and offer exceptional hardware bundles for businesses as well.

Whether you’re hosting conferences from the office conference space, or on the go with your mobile device, GoToMeeting has you covered.

While the platform does have a handful of drawbacks, I’d say the pros definitely surpass the cons.

Try GoToMeeting intended for 14 days with a free trial . You won’t even have to give your credit card information, therefore there’s no commitment.

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