The Best Telemarketing Services
Contrary to popular belief, telemarketing is still a viable marketing strategy for companies.
The best telemarketing services offer more than just cool calling random numbers to market something. They assist with free lead generation, campaign management, and other essential services to make sure you’re producing a high ROI.
Some telemarketing services have complete call center options, from answering services to call forwarding and more.
If you’re looking for the best telemarketing service for your business, I’ll help you find one that matches your needs.
The 10 Best Telemarketing Services of 2021
- DialAmerica — US-based call centers along with 60+ years of telemarketing experience.
- Flatworld Solutions — Cold calling telemarketing starting at $8 each hour.
- Squeeze Press — Small BPO (business process outsourcing) provider located in Utah.
- Callbox — Best telemarketing services for B2B lead generation plus appointment setting.
- Quality Contact Solutions — Telemarketing services with a number of pricing models.
- Go4customer — Extensive list of other services beyond call centers and telemarketing.
- Strategic Calls — Best telemarketing service designed for targeting executives and managers.
- Worldwide Call Centers — Best inexpensive telemarketing service with worldwide call centers.
- SAS — Answering service with telemarketing rates based on usage.
- Superhuman Prospecting — Telemarketing real estate agents with a background in product sales.
You will find hundreds of different telemarketing businesses on the market today. Finding the best option for you personally can be tough if you don’t understand where to start.
After conducting extensive research, I have narrowed down the top ten telemarketing companies.
This guide contains an in-depth overview of each service. We’ll include the features, benefits, and other factors to consider during your search.
Best Telemarketing Services Evaluations
Along with DialAmerica, you get more than just telemarketing. It’s a full-service product sales and marketing organization.
They offer more than 6 decades of experience with 19 call centers located within the United States. Each year, DialAmerica makes a hundred million calls.
The best part: Call center real estate agents at DialAmerica don’ to read scripts. Instead, these people learn active listening skills for establishing rapport with customers. These sales abilities help them use personalized and persuasive techniques.
By adding a human being touch to these calls, customers are much more engaged than they would be from hearing a script.
The marketing campaigns from DialAmerica are based on data and advanced reporting. These are highly customizable and always available. The analytics used by the DialAmerica representatives make it possible for them to adjust and improve strategies on the fly.
Typical industries that use DialAmerica’s telesales services include:
- B2B sales and service
- Financial services
DialAmerica has call center solutions for lead generation, appointment setting, customer acquisition, customer preservation, and customer service. They even offer direct mail fulfillment.
Flatworld Solutions offers a wide range of outsourcing services along with telesales services.
Along with call centers, this company provides photo editing, software growth, design, data entry, transcription services, and more.
They have a global reach with offices and delivery facilities in the US, India, and the Philippines.
Flatworld Solutions have the infrastructure and all you need for telemarketing at size. Here’s a quick overview of the telemarketing services that they offer:
- Frosty calling
- B2B cold calling
- Real estate cold calling
- B2C cold calling
- Inbound telesales
- Outbound telemarketing
- Telemarketing consulting services
- Checklist marketing services
Flatworld Solutions leverages Zendesk, HubSpot, Five9, LiveAgent, Salesforce, and more for their solutions.
With a roster of tools like that, you know you can trust them.
Let’s take a look at the affordable pricing rates for that call center services provided by Flatworld Solutions:
- Telemarketing and non-technical support — Starting at $8 per hour
- Technical support — Starting at $10 per hour
- Innovative technical support — Starting at $15 each hour
Rates vary based on factors such as volume, call complexity, as well as other contract terms. But with telemarketing services as low as $8 each hour, it’s a great way to get a high ROI.
Squeeze Media is really a business process outsourcing (BPO) firm based in Utah.
Launched in 2009, they’ re newer on the scene. However , that results in a far more personal relationship with your telesales service provider—which is great.
B2C telemarketing is among the many specialty services offered at Squeeze Media. With a mixture of inbound and outbound calling, the Squeeze Media providers can sell your services and products.
They also offer services such as:
- Lead generation
- Live transfers
- Direct development
- Consultative sales
- B2B pipeline development
- Marketing automation
- Inbound customer service
- Outbound customer retention
For those of you who would like to work with a smaller US-based telesales service, Squeeze Media would have been a top option for you to consider. As a full-service BPO company, they have the resources and tools you need for success.
Callbox specializes in lead generation and appointment environment for B2B organizations.
That’ s what sets them apart from the other people on the list. If you’ re looking to grow your sales and target high-value prospective customers, this is the solution for you.
They don’ big t close the leads themselves. Instead, they qualify these leads and set appointments for you. So your sales team will still need to make the sale, yet Callbox makes it easier for them by providing qualified leads along with confirmed appointments.
Big companies like HORSEPOWER, Forbes, ADT, Motorola, plus DHL all trust Callbox with their B2B telemarketing needs.
Callbox also provides services for things such as account-based marketing, customer profiling databases, and event advertising.
More than seven, 000 businesses have used Callbox for B2B lead generation. This service provider has set up 520, 000+ appointments for its clients.
Quality Contact Solutions
Quality Contact Solutions is a PCI Level one service provider. Businesses that process $1 to $6 million in credit cards per year have to use a Level 1 PCI call center to remain PCI compliant.
This particular ensures that any credit card details captured over the phone is completely secure.
High quality Contact Solutions provides B2C outsourced telemarketing and B2B outbound marketing services. They also have solutions for consulting and outsourced telemarketing quality assurance.
The majority of the B2C telemarketing services from High quality Contact Solutions is aimed toward existing customers.
- Cross-sell to existing customers
- Up-sell to existing customers
- Information blitz in order to new and existing clients
Record of B2B telemarketing services is a bit more extensive. Typical solutions include:
- Lead generation and qualification
- Appointment setting
- Inbound customer care
- Existing client cross-sell and upsell
- Technical support center
- Inbound customer service
Pricing just for Quality Contact Solutions telesales services typically falls into three separate categories—hourly, performance-based, or hourly plus overall performance.
The majority of these fees fall somewhere between $2, 500 and $10, 500. You can request a quote based on the needs of your business.
Go4customer has one of the most extensive item and service offerings on this list. In addition to call middle and telemarketing services, they offer things like strategic consulting, data management, debt collection, online popularity management, app marketplace promotion, HR outsourcing, and more.
These are just a handful of the dozens of services that will Go4customer handles.
Telemarketing is one aspect of Go4customer’s outbound call center providers. They also offer appointment scheduling, leads generation, customer surveys, and confirmation services.
Go4customer has been in business for roughly 20 years. Consistency is something which they promise and shoot for every day.
If you’re using Go4customer for telemarketing, you might also want to consider taking advantage of the inbound call center services. They provide customer support, assist desk solutions, tech support, product information requests, queries, and toll-free services.
Here’s an overview from the industries that Go4customer commonly works with:
- Health care
- Information technology
- Public services
If you get into one of these categories and you are interested in other services past telemarketing, Go4customer will be a best choice for you.
Strategic Calls offers telemarketing services that will target C-suite and executive-level decision-makers. If you’re a B2B organization that wants to target CEOs, CTOs, CFO, CMOs, and other executives, Strategic Calls will be the best option for you.
You can also run advertisments to target mid-level management or cold calling services direct to customers.
Campaigns from Strategic Phone calls take place over a five-day period. Here’s a quick overview of what goes on each day.
- Day 1 — Prepare a potential client list, identify call objective, develop script and work flow.
- Day time 2 — First attempt of outbound calls.
- Day 3 — Second attempt of outbound calls.
- Day 4 — Third attempt of outbound calls.
- Day 5 — Evaluate results and plan the following steps.
Strategic Calls charges $1, 000 for three rounds of calls (over five days) to 50 C-level potential customers. The rate for three rounds of calls to mid-level administration is $750.
For those of you interested in telemarketing in order to individual customers, Strategic Phone calls charges $250 for one circular of calls attempts in order to 500 prospects.
Worldwide Call Center
Since the name implies, Worldwide Call Centers has, yes, a person guessed it—call centers around the globe. With locations in the United States, North america, Europe, Latin America, Asia Pacific, Philippines, India, Pakistan, and Africa, this supplier has the biggest global presence on our list.
The benefit of using a telemarketing assistance in one of these countries may be the cost. Using call middle services outside of the US plus Canada will give you access to the cheapest rates.
Should you be comfortable using a traditional scripted approach to telemarketing to save some money, Worldwide Call Centers is ideal for things like:
- Market research
- Tech support
- Appointment taking
- Back office processing
- Help desk
- Customer support
- Direct response
For 20+ many years, Worldwide Call Centers continues to be an industry leader in outsourced telemarketing services. Contact all of them today for a custom quote. You can choose your call center and get a rate based on your monthly call volume.
SAS specializes in call center answering services. In fact , that’s in which the acronym SAS comes from (Specialty Answering Services).
While this might be their principal service, SAS also has exceptional telemarketing solutions.
SAS is 100% US-based. All of the reps are native English speakers that live and work in the United States. SAS puts a strong emphasis on quality control, with QA teams screening 2, 000+ phone calls per month.
The telemarketing services at SAS primarily focus on lead generation.
In addition to traditional outbound telemarketing, SAS has a couple of specialty lead generation categories that include appointment making, insurance appointment setting, and janitorial scheduled appointment setting.
With SAS, you’ll pay depending on usage (per minute). Prices start as low as $31 a month + $1. 19 per minute, which is ideal for low volume telemarketing. These rates proceed as high as $7, 749 each month for 10, 000 a few minutes.
It’s secure to say that SAS includes a plan for everyone. You can try their particular services for free with a 14-day trial.
Superhuman Prospecting is a division of Pereus Advertising. This Pennsylvania-based agency is an outsourced sales team.
All of the call center representatives have a background in sales at the B2B level. This makes them perfect candidates with regard to selling to your prospective customers.
Superhuman Recruiting takes the time to understand your company and its needs. As experienced sales men and women, they have been thoroughly trained in the art of pitching to yield higher conversions.
The services offered by Superhuman Prospecting can be segmented directly into three main categories:
- Cold contacting
- Lead generation
- Appointment setting
They also offer inbound call center services, in addition to the telemarketing options listed above.
Superhuman Prospecting provides experience working with industries such as small business, law firms, property management, construction, real estate, tech, safety, education, automotive, food support, consulting, and more. Contact all of them today for a free quote on telemarketing rates.
How to Choose the Best Telemarketing Service For Your Business
Not every telemarketing service will be the best option for your business. There are certain factors that you must take into account when you’re evaluating potential choices.
This is actually the methodology that we use and recommend. I’ll give you a short overview of each element below.
Call Center Location
The place of call centers is essential for a couple of different reasons.
For starters, this has a significant impact on the rate you’ll pay. If you outsource telemarketing abroad to countries like India or the Philippines, you’ll pay much less than you would should you be using a US-based call center.
With that said, a few companies would rather pay a premium to use call centers with native English speakers. But if you’re on a tight budget, outsourcing to some global telemarketing center will be better for your business.
Business Type and Business
Some telesales services specialize in certain industrial sectors, whether it’s law firms, store, financial services, or something else. A single firm might excel in sales, while another is better for something like appointment establishing.
Your target market will impact the decision on which service you choose as well. For example , there are telemarketing services that target CEOs and other C-level executives, whereas other solutions are better for frosty calling general consumers at scale.
Generally, telemarketing won’t be the just service offered by the company you’re considering. The majority of the choices on our list also provide a wide range of additional services.
From inbound call middle solutions to full-service BPO providers, you can benefit from packages that go beyond the phone. Check out these other offerings. It’s easier to get these all under one particular roof instead of outsourcing in order to multiple agencies.
Telemarketing can be a tough business. Considerably unfairly, it’s developed an adverse reputation over the years. But that is largely due to service providers slicing corners when it comes to quality.
Take the time to conduct due diligence before you sign a contract. Some of the service providers on our list are usually in the industry for 60+ many years. I typically lean toward working with well-established companies offering a credible reputation.
What’s the best telemarketing company for your business? Here’s the recap of the top ten telemarketing services that we reviewed in this guide:
- DialAmerica — US-based call facilities with 60+ years of telesales experience.
- Flatworld Solutions — Cold contacting telemarketing starting at $8 per hour.
- Press Media — Small BPO (business process outsourcing) provider based in Utah.
- Callbox — Best telemarketing service for B2B lead generation and appointment setting.
- Quality Contact Options — Telemarketing services along with several pricing models.
- Go4customer — Considerable list of other services outside of call centers and telesales.
- Strategic Phone calls — Best telemarketing provider for targeting executives and managers.
- Globally Call Centers — Greatest cheap telemarketing service with global call centers.
- SAS — Answering service with telemarketing prices based on usage.
- Superhuman Prospecting — Telemarketing agents with a background in sales.
Whether or not you’re a small business targeting general consumers or a B2B business targeting executive-level decision-makers, there’s a telemarketing service for your organization on this list. For everyone budgets and call center needs, use this guide to help you make a decision.